I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
Director, Large Business Customer Experience, NRG Energy
Great Customer Experiences are Shaped by Agile and Innovative Cultures
A Virtual Wine Appreciation
December 8th, 2021, Successfully held
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Here’s what we discussed:
If you look at businesses that have thrived during the pandemic – the likes of Tokopedia, Bangkok Bank, Telstra – you’ll see that they have something in common; excellent customer experiences that are driven by agile and innovative internal business cultures. It’s never been easier than it is today for customers to shop around for alternative products and services. Businesses need to ensure that they are agile enough to deliver seamless and delightful digital customer experiences in order to compete.
Since we are heading towards the end of 2021, we celebrated innovation together and listened to experiences on how organizations were able to drive success with New Relic across the organization and in the market.
Agenda
4 PM – 4:05 PM
Welcome and participant introduction
4:06 PM – 4:10 PM
Introduction of New Relic executives
4:11 PM – 4:30 PM
Guided wine tasting by a Wine expert
4:31 PM – 5:10 PM
Interactive discussion on the topic
5:11 PM – 5:15 PM
Closing
Solution Experts
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We are careful about who we send this key document to. The session notes will be sent based on the request, provided your profile matches our qualification criteria.
About New Relic:
New Relic is an observability platform that helps you build better software. You can bring in data from any digital source so that you can fully understand your system and how to improve it.
With New Relic, you can:
Bring all your data together: Instrument everything and import data from across your technology stack using our agents, integrations, and APIs, and access it from a single UI.
Analyze your data: Get all your data at your fingertips to find the root causes of problems and optimize your systems. Build dashboards and charts or use our powerful query language.
Respond to incidents quickly: Our machine learning solution proactively detects and explains anomalies and warns you before they become problems.
The world’s best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help organizations create more perfect software.
Participation in this Virtual International Wine Appreciation is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.
Here’s what attendees at past events have said:
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
Sr. Director Care Strategy & CX, GoDaddy
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Principal, Zeisler Consulting
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.
Director, Global Digital Marketing and Customer experience, Stanley Black and Decker.
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