I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

According to 2021 Gartner® Hype Cycle™ for Monitoring, Observability and Cloud Operations: “As organizations transform and expand service offerings into cloud-native, geographically distributed, container and microservice-based architectures, the amount of log data generated — already in the petabyte per day range at some organizations — will start approaching exabyte levels. At this scale, collection, storage, and data analysis are very challenging.”*
In this session, we covered:
*Gartner, “Hype Cycle for Monitoring, Observability and Cloud Operations, 2021”, Padraig Byrne, Pankaj Prasad, 16 July 2021. GARTNER and HYPE CYCLE are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission.
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I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.
A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.
I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.
Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.