Common Sense Virtual Roundtable:

Transform Digital Experience for
Real Estate in Asia

November 25th, 2021, Successfully held

Presented by

Here’s what we discussed:

Rarely has there been an event that upended the real estate industry like COVID-19. In a post-pandemic market, consumers across all segments of the industry are making one thing clear – they expect real estate companies to provide a highly personalised experience. The pandemic has shown how much can be achieved remotely and consumers are demanding more online opportunities. Asian consumers increasingly expect every aspect of their digital journey to be personalised regardless of where and when they’re online.

As a result, digital transformation has zoomed to the top of the priority list for the real estate industry. It provides a chance to raise revenue through any number of efficiencies including managing multiple tasks with fewer resources and introducing automation.

Our participants joined a select group of marketing and CX leaders in the real estate sector to discuss:

The technology-driven trends impacting the sector that are accelerating digital transformation
Challenges that real estate companies are experiencing (E.g. repercussions of remote work, lack of international tourists)
How customer behaviour is evolving across the buying journey as a result of these challenges
Benefits of digitalisation and how it powers the customer experiences Asian customers crave

They also learned how they can differentiate their brand with end-to-end digital experiences that power emotional, human connections.

Solution Expert

Gurlin Singh Lamba

Manager, Solution Consulting at Sitecore

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.