Common Sense Virtual Roundtable:

Automating Customer References for Sales Teams

December 9th, 2021, Successfully held

Presented by

Here’s what we discussed:

Customer references are powerful tools for your sales team, but securing references can be slow and painful for everyone.

What are the best ways to find, recruit, and incentivize members to join your reference pool?

In this session, we discussed how some companies are automating this process, opening up opportunities for upsells and cross-sells as well as warm referrals.

Moderated by

Rob Merklinger

SVP of Sales, Influitive

Participation in the Virtual Roundtable is free of charge to qualified attendees. Once you’ve completed the registration, we’ll confirm your invitation and send you a calendar invite with a link to the meeting.

If you don’t qualify, we’ll suggest other learning events that may be a better fit for you.

Here’s what attendees at past events have said:

I think it’s really a must-attend event for CX professionals. I’ve gone to other events in the past and this surpasses all of them.

Kimberly Carpenter

Director, Large Business Customer Experience, NRG Energy

A lot of other conferences I’ve gone to are driven off a podium, someone presenting me a solution before they understand my problem. Here I have an opportunity to talk to my peers and learn from them.

Ryan Smith

Sr. Director Care Strategy & CX, GoDaddy

I’m not part of some enormous crowd out there. I’m getting lot of interaction, hearing from people, their own personal stories. Individual examples of how people are leveraging their CX skills in their industry, in their business, in the work that they do everyday.

Nicholas Zeisler

Principal, Zeisler Consulting

Very intimate, Very one-on-one! You are able to really get a lot of candid responses, so we’re getting a ton of value from that and a lot of valuable insights.